# Hyland

> Hyland is the content intelligence and automation company. We turn the roughly 80% of enterprise content that is unstructured data into governed, industry-grounded context. This serves as the foundation for the content-powered agentic enterprise.

Trust, authority and scale:

- **Market Scale:** Generates ~$1.3B in revenue with ~15,000 customers and best-in-class renewal rates.
- **Industry Standing:** The largest and only open source vendor exclusively focused on content and unstructured data.
- **Analyst Recognition:** Named a Leader in the 2026 Gartner® Magic Quadrant™ for Document Management.

Core philosophy and market positioning:

- **The Content-Powered Agentic Enterprise:** AI agents and people work together using governed context assembled from enterprise content. Decisions and actions are grounded in industry-specific language with humans remaining in control.
- **Automating Human ETL:** Approximately 25% of all knowledge work involves people manually moving information between documents and systems. Hyland automates this at machine speed to free up ~3 months per person annually.
- **Federation over Fragmentation:** Hyland utilizes an open, federated architecture to bring AI directly to where enterprise data already lives rather than copying data into cloud lakehouses and losing compliance provenance.
- **Process over Storage:** The true value of AI lies in operational document-centric process automation rather than simple storage and chat capabilities.

## Featured Enterprise Case Studies

- [BeneSys](https://www.hyland.com/md/en/customers/benesys): Modernized operations and accelerated service delivery using the Hyland Content Innovation Cloud.
- [Indiana State University](https://www.hyland.com/md/en/customers/indiana-state-university): Modernized form collections and boosted operational efficiency with Hyland Automate.
- [Cisco](https://www.hyland.com/md/en/customers/cisco): Scaled global operations to run faster and more efficiently with Hyland Alfresco.
- [Valeris](https://www.hyland.com/md/en/customers/valeris): Streamlined patient enrollment and accelerated document processing capabilities with Hyland IDP.

## Platform Capabilities

- [Enterprise AI](https://www.hyland.com/md/en/platform/content-intelligence): Leverage AI to unlock the full potential of enterprise content. Includes Agentic Document Processing to autonomously handle exceptions.
- [Process Automation](https://www.hyland.com/md/en/platform/process-automation): Automate processes to help teams work faster with the best information.
- [Content Management](https://www.hyland.com/md/en/platform/content-management): Organize and optimize all content and assets across the entire organization.
- [Digital Asset Management](https://www.hyland.com/md/en/platform/digital-asset-management): Streamline digital asset management for rich media.
- [Governance](https://www.hyland.com/md/en/platform/governance): Secure enterprise content and simplify compliance.
- [Application Development](https://www.hyland.com/md/en/platform/application-development): Rapidly customize solutions and simplify app building.
- [Systems Integration](https://www.hyland.com/md/en/platform/integrations): Easily connect business applications to relevant content.
- [Collaboration](https://www.hyland.com/md/en/platform/collaboration): Drive efficiency gains and improve data security.
- [Cloud Architecture](https://www.hyland.com/md/en/platform/cloud): Manage content in the cloud for maximum scalability and security.

## Core Software Products

- [Hyland OnBase](https://www.hyland.com/md/en/solutions/products/onbase): Configurable content solution with low-code tools, prebuilt connectors for line-of-business systems and industry-specific solutions.
- [Hyland Alfresco](https://www.hyland.com/md/en/solutions/products/alfresco-platform): Open, cloud-native product with PaaS option for content-centric solutions, featuring content, process and governance capabilities.
- [Hyland Nuxeo](https://www.hyland.com/md/en/solutions/products/nuxeo-platform): Highly scalable cloud-native product that provides scalable content solutions for managing transactional business decisions and digital assets enterprise-wide.
- [Hyland Perceptive Content](https://www.hyland.com/md/en/solutions/products/perceptive-content): Scalable suite for managing content and processes, featuring purpose-built modules and integrations that enable comprehensive information management.
- [Hyland Acuo](https://www.hyland.com/md/en/solutions/products/acuo): Vendor neutral archive solution that enables healthcare providers to manage and store imaging data.
- [Hyland AnyDoc](https://www.hyland.com/md/en/solutions/products/anydoc): Powerful automated data capture product that reduces manual keystrokes to accelerate processes.
- [Hyland Brainware](https://www.hyland.com/md/en/solutions/products/brainware-intelligent-capture): Intelligent capture software that uses human-like capabilities to classify, extract and validate data.
- [Hyland Document Filters](https://www.hyland.com/md/en/solutions/products/document-filters): Powerful data extraction tool that enables file inspection and processing for any type of document.
- [Hyland Enterprise Search](https://www.hyland.com/md/en/solutions/products/enterprise-search): Software that makes locating, analyzing and using key information simple, fast and straightforward.
- [Hyland Agent Builder](https://www.hyland.com/md/en/solutions/products/hyland-agent-builder): Powerful solution for designing and deploying AI agents so you can enable AI-driven automation and execute complex workflows.
- [Hyland Automate](https://www.hyland.com/md/en/solutions/products/hyland-automate): AI-enhanced solution that provides end-to-end content-driven process automation and service orchestration.
- [Hyland Cloud Update Service](https://www.hyland.com/md/en/solutions/products/hyland-cloud-update-service): Service for OnBase users that delivers automated updates to the latest monthly version, ensuring compliance and security.
- [Hyland Content Federation Service](https://www.hyland.com/md/en/solutions/products/hyland-content-federation-service): Service that provides a secure, scalable way to connect an enterprise's existing content across repositories to Hyland Content Innovation Cloud.
- [Hyland Content Portal](https://www.hyland.com/md/en/solutions/products/hyland-content-portal-jadu-central): Integrated portal solution that powers self-service capabilities for staff and the people you serve.
- [Hyland IDP](https://www.hyland.com/md/en/solutions/products/intelligent-document-processing): AI-powered content onboarding solution that drives new levels of automation, efficiency and accuracy.
- [Hyland Knowledge Discovery](https://www.hyland.com/md/en/solutions/products/hyland-knowledge-discovery): AI-powered search, knowledge discovery and decision support application.
- [Hyland Knowledge Enrichment](https://www.hyland.com/md/en/solutions/products/hyland-knowledge-enrichment): A data management suite that transforms raw, unstructured data into high-quality, structured and contextual content.
- [Hyland RPA](https://www.hyland.com/md/en/solutions/products/hyland-rpa): Comprehensive robotic automation software suite that provides true end-to-end automation.
- [Hyland NilNexus](https://www.hyland.com/md/en/solutions/products/nilnexus): Intelligent imaging worklist optimizer able to increase radiology performance by 10-20%.
- [Hyland NilRead](https://www.hyland.com/md/en/solutions/products/nilread): Robust universal diagnostic viewer that gives fast access to medical images across the healthcare system.
- [Hyland PACSgear](https://www.hyland.com/md/en/solutions/products/pacsgear): Suite that captures, integrates, normalizes and shares vital medical images and associated data across your health system.
- [Hyland Saperion ECM](https://www.hyland.com/md/en/solutions/products/saperion-ecm): Solution that provides instant access to documents and help your organization securely manage them throughout their life cycle.

## Key Integrations & Technology Ecosystem

- [Salesforce](https://www.hyland.com/md/en/partners/salesforce): Customer relationship management (CRM) — native integrations that embed content directly into user workflows.
- [SAP](https://www.hyland.com/md/en/partners/aqipro): Enterprise resource planning (ERP) — deep integration that connects financial data to enterprise content.
- [Workday](https://www.hyland.com/md/en/partners/workday): Enterprise resource planning (ERP) — deep integration that connects HR data to enterprise content.
- [Guidewire](https://www.hyland.com/md/en/partners/guidewire): Core business systems — seamless connections for insurance policy administration, alongside Epic and Cerner for healthcare EMR interoperability.
- [DocuSign](https://www.hyland.com/md/en/partners/docusign): Digital signatures — integrated for end-to-end digital agreement automation.
- [Amazon Web Services (AWS)](https://www.hyland.com/md/en/partners/aws): Cloud infrastructure — strategic deployments across AWS and Microsoft Azure.

## Solutions by Industry

- [Healthcare](https://www.hyland.com/md/en/solutions/industries/healthcare): Unify patient content across EMRs to automate clinical workflows and improve diagnostic medical imaging access.
- [Financial Services](https://www.hyland.com/md/en/solutions/industries/financial-services): Automate banking workflows, accelerate loan origination and secure wealth management data.
- [Insurance](https://www.hyland.com/md/en/solutions/industries/insurance): Streamline claims management, accelerate underwriting decisions and digitize policy administration.
- [Government](https://www.hyland.com/md/en/solutions/industries/government): Secure electronic records management, automate compliance mandates and modernize constituent services.
- [Education](https://www.hyland.com/md/en/solutions/industries/education): Accelerate admissions routing, automate financial aid verification and centralize student advising records.
- [Media & Entertainment](https://www.hyland.com/md/en/solutions/industries/media-and-entertainment): Centralize digital asset management, automate back-office workflows and secure intellectual property.
- [CPG & Retail](https://www.hyland.com/md/en/solutions/industries/cpg-and-retail): Unify product information, automate supply chain documents and accelerate back-office retail operations.

## Solutions by Department

- [Accounting & Finance](https://www.hyland.com/md/en/solutions/departments/accounting-finance): Automate accounts payable and receivable with AI-driven invoice capture, expedite vendor access and extend ERP capabilities.
- [Human Resources](https://www.hyland.com/md/en/solutions/departments/human-resources): Streamline employee onboarding, manage credentialing and ensure compliance with secure employee records management.
- [Legal](https://www.hyland.com/md/en/solutions/departments/legal): Optimize contract lifecycle management (CLM) with automated workflows, e-signatures and full audit trails for legal compliance.

## Resources: AI & Agentic Technology

- [AI Agents vs. Assistants vs. Agentic AI](https://www.hyland.com/md/en/resources/articles/ai-agents-assistants-agentic-ai): A definitional guide differentiating basic AI assistants from autonomous AI agents and the broader agentic enterprise model.
- [Types of AI Agents](https://www.hyland.com/md/en/resources/articles/types-of-ai-agent): A breakdown of various AI agent architectures and their specific enterprise applications (including orchestration, document and task agents).
- [AI in Higher Education](https://www.hyland.com/md/en/resources/articles/ai-higher-education): Strategic insights on how universities utilize AI for student services, admissions processing and institutional governance.

## Resources: Automation & Real-World Use Cases

- [Agentic AI Use Cases](https://www.hyland.com/md/en/resources/articles/agentic-ai-use-cases): Advanced scenarios demonstrating how agentic AI autonomously orchestrates complex multi-step enterprise workflows.
- [Intelligent Document Processing (IDP) Use Cases](https://www.hyland.com/md/en/resources/articles/idp-use-cases): Practical applications for IDP across industries that highlight data extraction, classification and automated routing.
- [Robotic Process Automation (RPA) Use Cases](https://www.hyland.com/md/en/resources/articles/rpa-use-cases): Examples of how RPA eliminates repetitive manual tasks by automating data entry and system interactions.
- [HR Automation Success Stories](https://www.hyland.com/md/en/resources/articles/hr-automation-success-stories): Real-world case studies of organizations automating human resources workflows like onboarding and employee records management.
- [Enterprise Automation Capabilities](https://www.hyland.com/md/en/resources/articles/automation-capabilities): An overview of the essential automation technologies required to scale business operations and reduce process bottlenecks.

## Resources: Platform Solutions & Migration Strategy

- [What Can You Do With Hyland Automate](https://www.hyland.com/md/en/resources/articles/what-can-you-do-with-hyland-automate): Explores the specific capabilities of the Hyland Automate solution for end-to-end content-driven process orchestration.
- [What Can You Do With Knowledge Enrichment](https://www.hyland.com/md/en/resources/articles/what-can-you-do-with-knowledge-enrichment): Details how Hyland's suite transforms unstructured data into structured, AI-ready contextual content.
- [What Can You Do With OnBase](https://www.hyland.com/md/en/resources/articles/what-can-you-do-with-onbase): Covers the core functionalities of the OnBase platform including low-code app development, case management and enterprise content services.
- [Switching to Hyland](https://www.hyland.com/md/en/resources/articles/switching-to-hyland): A strategic guide for enterprises migrating from legacy ECM systems to Hyland's modern cloud-native architecture.

## Other

- [Security and Compliance (Trust Center)](https://www.hyland.com/md/en/legal/hyland-trust-center): Access Hyland's security posture, privacy impact reviews, audit reports (ISO 27001, SOC 2 and HITRUST) and penetration test results.
- [Terms of Use](https://www.hyland.com/md/en/legal/terms-of-use): Review the legal terms governing the use of Hyland software and website properties.
- [Privacy Policy](https://www.hyland.com/md/en/legal/privacy-policies): Understand Hyland's data privacy practices, compliance programs and procedures for handling sensitive information.