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Featured resources
Hyland named a Challenger in the 2024 Gartner® Magic Quadrant™ report for Document Management
Gain insights into why Hyland is recognized as a trusted document management provider.
Deep Analysis Market Momentum Index™: Intelligent Automation, Artificial Intelligence, and Data
How intelligent automation and AI are shaping organizational strategies.
2024 Gartner® Hype Cycle™ for Artificial Intelligence
Explore Gartner analysis of a wide range of AI innovations, as well as the analyst firm’s predictions on which are likely to be the most transformative.
62 results
Ethias
Belgian insurer goes from legacy storage to a content platform fit for modern organizations.
SpareBank 1
SpareBank 1 modernizes its insurance claims processes with OnBase to meet complex, evolving business needs.
New York Property Insurance Underwriting Association
Insurance agency hits home run with TSG and Hyland's Alfresco platform.
VGZ
VGZ, one of the largest health insurance companies in the Netherlands with 22% of the market and 4.1 million members, undertook a digital transformation journey with Hyland's OnBase solution to address challenges in document archiving and access.
Priority Health
Insurer speeds app development by 77% and automates 90+ business processes and 100% of member onboarding.
Improving eligibility verification with AI
Hyland Insurance Card Extraction helps prevent payer claim denials.
Control the chaos: 5 steps to digitize and modernize claims
Insurers are looking for solutions to make the processing of claims content faster, increase operational efficiency and better serve their customers.
Millennials and the 22nd-century life insurer
Adapting your life insurance software methodologies to the changing millennial market.
How insurers can prepare for a digital future
A robust platform ecosystem can pave the way.
Strengthening relationships with your insurance customers
Learn more about creating a personalised customers relationship. Achieve valuable customer intelligence, engage in predictive analytics and customer alignment.
Hyland Content Portal for Perceptive Content
Simplify access to critical information for users within and outside your organization
OnBase Accelerator for Duck Creek Claims
Build the claims solution of the future
How to optimize claims processing with automation and AI
This ReSource Pro Consulting report explores top challenges firms must address as they rethink claims strategies.
P&C claims in the post-pandemic era
Learn how you can emerge stronger and accelerate transformation in this SMA research report.
The role of unstructured data in member-360 payer data platforms
IDC has identified four major themes that payers are focusing on as they zero in on inefficiencies, optimization, and aligning IT initiatives with member demand.
Take a tour of the connected healthcare payer
Connect your core systems with content and workflow to reduce payer IT costs, improve member services and stay ahead of whatever tomorrow brings.
Why payers move from legacy ECM to modern services
Forging a future-proof infrastructure for resiliency, agility and efficiency.
Effective digital transformation requires a comprehensive strategy
To remain relevant and grow, insurers must offer digital services across all elements of the business.
Payers’ top technology priority: Enterprise content management
For healthcare payers, simply managing and storing member data is no longer enough.
OnBase Onsite
Accelerate the claims process through real-time video collaboration.
Powering the digital age
This industry overview outlines Hyland’s insurance solutions.
OnBase Accelerator for Duck Creek Claims
The OnBase Accelerator for Duck Creek Claims provides insurers with a complete view of their information so they can make better decisions.
OnBase Accelerators for Duck Creek Policy and Billing
Streamline underwriting and new business processing.
Finding growth: Integrated information and modern technology
Discover why seamlessly integrated content management systems and a robust tech stack design are the key to rapid growth for insurers, post-pandemic.
How to improve customer experience: Claims processing
Traditional insurance claims processes are broken. Now, re-imagine the claims process to deliver a streamlined, friendly customer experience for every claim.
Claims leakage
Controlling claims leakage is a difficult balance to strike for insurers. Learn how you can.
Beyond the repository
A guide to comprehensive content management for healthcare payers.
Pekin Insurance
Insurer speeds up digital transformation with Guidewire and OnBase.
Protective Insurance
Insurer migrates millions of documents.
Delta Dental
California’s largest dental health plan is all smiles thanks to sub-second access to enrollee and provider documents.
Discovery Benefits
Insurer improves processes to meet extraordinary growth with Hyland's OnBase.
Property and casualty insurance company
Insurer integrates ECM and core systems for a single, powerful claims solution.
Davies Group
Insurance services provider increases productivity with Hyland's Alfresco platform.
Mutual of Enumclaw
Regional insurer cuts claims processing times from days to hours.
ERGO Insurance
Insurance organization centralizes customer communications processes into a single tool.
P&V
Belgian insurer meets its targets with flying colors with Hyland's Alfresco platform.
Liberty Mutual Insurance
Global insurer saves $21 million over five years with assistance from Hyland.
Hastings Mutual
P&C insurer cuts days off new business processing with Hyland's OnBase.
SAIF
Insurer meets customer expectations and evolving employee needs.
Total Military Management
Logistics company that serves the U.S. military improves customer service with Hyland’s OnBase and Managed Services.
Australian insurance company
Global insurance organization’s Australian headquarters turns to Hyland's Alfresco platform to digitize millions of documents, saving the company significant storage costs.
Credendo
Belgian export credit agency moves from paper to digital insurance underwriting with Hyland's Alfresco platform.
aYo
African insurance company utilizes cloud-based Hyland solutions to provide insurance via cell phones.
FTSE 100 Insurer
Major British insurance company migrates to Alfresco platform and garners annual savings of 2.4 million GBP.
NJM Insurance Group
Insurer modernizes claims processes and enhances customer experience with Hyland’s OnBase.
How intelligent document processing is driving insurance modernization
Explore how IDP is reshaping the policyholder life cycle.
Digitally managing insurance claims
See how using a modern content services platform offers a new and effective way of digitally managing insurance claims.
OnBase Accelerator for Guidewire
Extend and complement Guidewire ClaimCenter with content services.
50+ RPA use cases
Find out how RPA is being used across a range of organizations, with this list of over 50 use cases for the technology.
Why are millennials avoiding life insurance? Here are 4 reasons
Millennials are simply waiting for someone to guide them through the process and make it easy to purchase when the time is right.
Claims leakage prevention: Investing in efficiency and experience
Claims has been a top concern for property and casualty insurers, especially with recent events such as the COVID-19 pandemic and the ongoing threat of natural disasters.
4 examples of digital transformation in insurance
More than 50% of insurance budgets are dedicated to digital transformation projects, according to insurance industry analysts Novarica and SMA. Here are four examples of digital transformation at work in the insurance industry.
Are you ready for the claims process of the future?
Every customer interaction is a chance to win or lose future business.
Buy vs. build: The debate over insurance software never ends
To make the right decision, you must evaluate various financial implications. Development time, cost and resource availability are all key factors in determining an approach. Do you have a development shop with the capacity to build?
For insurers, the battle over cloud is over
In the advisory world, when facing a question about technology infrastructure and IT architecture, the correct answer is often (and painfully) “it depends.” This is due to a variety of complex factors.
Four key takeaways from Datos Insights' insurance forecast
To best prepare for the road ahead, insurers need to know their audience, take a cloud-first approach, invest in AI and reimagine the underwriting process.
Future-proofing the healthcare payer infrastructure
There is a new paradigm for healthcare payer organizations. Prepare for the future with the technology you need to seize new opportunities.
Guidewire accelerators: An origin story
The special relationship between Hyland and Guidewire is central to progress – for Hyland, Guidewire, and especially our shared customers.
Adapting to generational shifts: Meeting the changing needs of insurance agents
As the older generation retires, agents’ needs — and preferences — are changing. Celent’s Karlyn Carnahan explores how insurers can adapt.
Guide to modernizing insurance
Considering a technology upgrade? This legacy assessment provides answers.
Simplify access to essential information with Jadu Content Portal
Hyland’s Jadu Content Portal is an integrated solution that connects back office content, workflows and critical information for simplified access from mobile, desktop or table devices.
Personalizing policyholder communication with Hyland’s Content Composer
More and more, insurance customers want to communicate via the channels with which they are most comfortable — and they expect that option.