Challenges faced by modern businesses
Modern businesses face a complex information landscape shaped by two key factors:
Content created and stored within varied systems
Information today resides in a myriad of locations:
- File shares
- SharePoint sites
- Business systems (ERPs, CRMs)
- Departmental document management systems (DMS)
- Enterprise content management (ECM) platforms
This diversity makes it challenging to locate, manage and secure information effectively.
Content created by multiple departments and for varied business uses
Departments often adopt specific solutions tailored to their needs. HR prioritizes HR systems, while business units opt for solutions focused on procurement, supply chain or salesforce management. This decentralized approach leads to:
- Information silos: Critical business information becomes scattered across disparate systems
- Lack of standardization: Inconsistencies in how content is classified and managed
- Difficulty in finding information: Employees struggle to locate the right documents when needed
These challenges lead to significant problems for organizations, including content fragmentation, which leads to:
- Difficulty finding relevant documents: Searching for information becomes a time-consuming and frustrating task
- Versioning issues: Multiple versions of the same document can lead to confusion and errors
- Increased risk of errors: Working with outdated or inaccurate information can have serious consequences
Proving regulatory compliance can also prove difficult. With content residing in multiple locations, ensuring compliance with industry regulations and legal requirements becomes increasingly complex and error-prone. Audits become a nightmare, and the risk of non-compliance penalties rises.