Four modern tech fixes for legacy issues
Technology solutions can revolutionize efficiency, accessibility and effectiveness for all users. That’s why federal agencies should leverage every advantage that these solutions have to offer.
Intelligent content capture
Agencies can utilize artificial intelligence (AI) to ingest incoming information, no matter its source, and make it accessible and usable.
Case management
Leverage tools like rapid application development (RAD) to tailor solutions to your needs with configurable point-and-click capabilities. You can also develop solutions that scale and shift with evolving business and citizen needs on one platform — and extend it across agencies for agility and effectiveness.
Process automation
Gain complete visibility into your processes from start to finish with workflow automation. Intelligent automation improves processes by connecting information across core agency systems and workflows, freeing up staff to focus on more strategic work.
Cloud and shared services
Migrating to a modern cloud-based platform with a shared services model can help agencies centralize siloed IT solutions on a single platform that provides secure content storage and collaboration while ensuring ownership and control. Plus, being hosted in the cloud means information is accessible from anywhere with real-time data, improving efficiency and transparency.