The difference
Efficiency at scale
The transition to Hyland Automate has revolutionized operations at ISU by enabling dynamic forms with digital signatures, significantly improving the user experience and enhancing efficiency within the financial aid department.
“Hyland Automate has transformed how we manage forms and processes," said Carol Wiemuth, programmer analyst at ISU. “We’ve seen improvements in efficiency, and it’s only the beginning. We’re looking forward to leveraging Automate across more departments in the future.”
Solving legacy challenges
Hyland Automate addresses significant challenges related to ISU’s legacy form solution, including support, functionality and integration.
Legacy systems often lack flexibility, with users unable to easily adapt fields based on input — leading to inefficiencies and higher error rates.
Hyland Automate sets the stage for enhanced versatility and customization.
“The conditional field displays have significantly improved our workflows,” Wiemuth said. “Now, forms can change dynamically based on user responses, which wasn’t possible before. It’s made the entire process smoother and more efficient.”
By seamlessly connecting with various business line applications, Automate enables organizations to fully complete process cycles.
Organization-wide applicability
Looking ahead, ISU plans to expand the use of Hyland Automate across functions beyond financial aid. The university plans to fully onboard the finance department and streamline workflows across the institution for higher connectivity and operability, ensuring a more dynamic and responsive approach to forms and processes.
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